Leadership professional development refers to helping leaders develop knowledge about their role. While leader are expected to have credential in business and management courses, such as Master of Business Administration (MBA), they also need to have more broad-based, non-specific knowledge that helps them to better lead people.
This knowledge includes the following:
• Being self-aware about how they approach and treat other people and about their management style and how it affects others.
• Having a thorough knowledge of the business they are in. Leaders are often recruited from within an organization because they have had extensive experience of the products, competitors and industry in which they operate.
• Knowing their colleagues and building strong relationships with them; this helps in supporting and influencing them to work towards the goals of the business.
• Being aware of customer needs by finding out as much as possible about them and their interactions with the company.
