The idea of Configuration Management was first thought of when the comment, “Improved technology is not the solution for broken processes. They’re just band-aids!”, was made.
It is a set of processes and or procedures that make you understand your business systems and make it work correctly.
CM is an essential part of your business to help you manage every aspect of your business at its peak.
Moreover, it does not matter which part or flow of the business you are managing, from service teams that operate the client issues to implementing the process of IT support to the actual manufacturing and or designing of your businesses’ products.
An excellent CM will guarantee a well structured yet effective method for processing the following:
- Validating
- Requirement changes in the business
- Releasing
- Documenting
So no matter how big or small your business is or what field you fall in. a good CM can make or break that business.
