There are several ways to get website feedback. Before you launch your website, you should get feedback from people in your office, colleagues, friends, family members and other known people. The next step is to post the link of your website on the forums visited by the website designers and developers. Some of them will provide you expert opinions and identify the technical reasons for the specific flaws.
The regular feedback received from the users of your website is also important. This feedback can be received only when you provide an option to your users to provide the feedback to you. It is also necessary to reply to such a feedback and solve the problem. You can use some tools that automate a part of this task. These tools provide lots of information. You will learn what types of visitors are abandoning your website. Identify the webpages experiencing high failure rates. This data will help improve your website.